Privacy policy.
At Ignito Pty. Ltd. (“Ignito”, “we”, “our” or “us”), we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
1. Personal Information We Collect
"Personal information" refers to information or an opinion that identifies, or could reasonably identify, an individual. This may include, but is not limited to:
Your name, title, and contact details (e.g. phone number, email, mailing address)
Your company name and job title
Details you provide to us when using our website, forms, or services
Information collected on behalf of our clients for marketing or research purposes
We only collect personal information that is reasonably necessary for our business functions and activities. Collection is generally voluntary and only occurs when you provide information to us directly or via a client-commissioned activity.
2. Use of Personal Information
We use your personal information to:
Provide and manage our services
Communicate with you regarding our services, promotions, or events
Conduct market research and analysis
Comply with legal obligations
Where we collect information on behalf of a client, its use will be subject to that client’s privacy policy, which we will ensure complies with applicable privacy standards.
3. Disclosure of Personal Information
Ignito does not sell or rent personal information. We will not disclose your personal information to any third party except:
Where you have provided consent
Where disclosure is required by law or to comply with legal obligations
To our professional service providers (e.g., IT providers, legal advisors) who assist in our operations and are bound by confidentiality and privacy obligations
In aggregated or de-identified form that does not identify individuals
In the event of a business sale, merger, or restructure, your information may be transferred to a successor entity with the same obligations under this policy.
4. Security and Data Retention
We implement reasonable administrative, technical, and physical safeguards to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Access to personal information is restricted to employees or service providers who need it for legitimate business purposes.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Information that is no longer required will be securely destroyed or de-identified.
5. Cookies and Website Tracking
We may use cookies to improve your website experience. Cookies are small text files that help recognise returning visitors and enhance functionality. These cookies do not collect personally identifiable information unless you voluntarily provide it.
Cookies may also be used for website analytics or remarketing purposes. You can manage or disable cookies via your browser settings.
6. Cookie Opt-Out Options
You can opt out of interest-based advertising and third-party cookies by visiting:
Your browser settings to disable or selectively block cookies
Please note that opting out of cookies may affect your experience on our website.
7. Access and Correction
You may request access to or correction of the personal information we hold about you by contacting us at the details below. We will respond to your request in accordance with the APPs and may require identity verification before actioning your request.
8. Complaints
If you believe we have breached the APPs or mishandled your personal information, please contact us using the information below. We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au
9. Contact Us
For any questions or concerns regarding this privacy policy or our privacy practices, please contact:
Ignito Pty. Ltd.
470 St Kilda Road, Melbourne, VIC 3004 | info@ignito.com.au